Family Support Worker

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Occupation: 411713 - Family Support Worker

Assists the work of Social Workers and Welfare Workers by providing services and support to families.

Skill Level:
The entry requirement for this occupation is the qualifications and experience (AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2). At least 3 years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • assessing clients' needs and planning, developing and implementing educational, training and support programs
  • interviewing clients and assessing the nature and extent of difficulties
  • monitoring and reporting on the progress of clients
  • referring clients to agencies that can provide additional help
  • assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
  • liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
  • supervising offenders on probation and parole
  • assisting young people to solve social, emotional and financial problems
  • preparing submissions for funding and resources, and reports to government bodies and other agencies

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